1- The item is already in USA. Shipping is immediate by
UPS to USA or USPS to USA (PO box addresses) or International.
2- The item is still in Asia and get a small size. We send the item
to our US agent. Then shipping is like in point 1.
3- The item is still in Asia and get a medium size. We send the item
immediately by courier.
4- The item is still in Asia but the size is important. We ship it by
boat to a port close from your location. Shipping prices are very low
but you'll have to pay some small fees in your country. You can either
pick up the crate yourself or ask to the correspondent company of our
shipping company to do it for you. Delay is 3 to 6 weeks.
We trade worldwide,
adhering to the laws and customs of the countries from which we purchase
and ship. We trust that our customers will similarly observe the importation
laws of their countries.
Azibaza Bazaar guarantees that the fine pieces on offer here are genuine
antiques. If a reputable expert certifies that a piece we have sent
you is not as we represented it, return it and we will immediately
refund your money and shipping costs.
We are very conservative in ascribing ages to our antiques. Most often,
our clients find our pieces to be older then we quoted!
AND CUSTOMER SERVICE POLICIES
Best way to contact us: Email
Days of the week not available : Always open but can be closed during
Average length of time to respond to an email : Less than 24 hours
Under what circumstances are refunds given? If the item is not the one
of the pictures or if the dimensions are dramatically different or if
an established problem occurs during shipping.
Acceptable condition of items to be returned? As Received
In what form are refunds given? Items Can Be Exchanged
How many days allowed to request a refund? 7 Days After Receipt
Who pays for return shipping costs? Seller
Does the buyer need to alert the seller prior to shipping the item?
Are any warranties provided?
Yes: If the item is not the one of the pictures or if the dimensions
are dramatically different, the customer can complain.
Some of our antiques are labeled "guarantied" in the web site. In this
lonely case, the age we mention in the description is contractual. If
a WELL KNOWN expert in Asian Arts proves our item is not as old as we
pretend, the customer can complain.